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Resolved

Downtime API Service

Nov 28, 2024 at 8:44am UTC
Affected services
Core Service

Resolved
Nov 28, 2024 at 9:49am UTC

We have completed the investigation of the remaining issues, and all services will be fully restored shortly. We apologize for any inconvenience caused and thank you for your patience!"

Updated
Nov 28, 2024 at 9:09am UTC

We have identified the root cause of the issue, which is a hang during the application's startup stage. For now, we have disabled one of the startup processes. The application will be back online shortly, though some services may operate in a degraded state as we continue investigating the remaining issues.

Created
Nov 28, 2024 at 8:44am UTC

We have detected downtime through our system uptime alert and are currently investigating the root cause of this issue.